Fraser was great!..

Polite and professional throughout.

Just as temperatures were dropping, Mr Laing discovered that he and his family were in need of a new boiler, so naturally they called Rightio - the best in the business.

After viewing our fantastic boiler offers, the installation date was arranged for a convenient time and everything was ready for a new Baxi Duo Tech Combi boiler to be installed.

 

Rightio’s engineer, Fraser, arrived first thing in the morning and worked throughout the day to ensure the family’s semi-detached, 3 bedroom home would be warm and toasty for the coming winter.

“Fraser was great”, Mr Laing told us. “He was polite and professional throughout, and didn’t even mind my three kids trying to help him! The poor guy.”

Sounds like we have some expert engineers in the making there!

 

Later that day, Fraser left the family happy with his installation, and pleased with their brand new, A rated boiler. “He even left me his fleece and a mars bar, although that might of been a mistake?..”, laughs Mr Laing. “I hid them from the kids until he came back to collect them”.

 

Fraser did return for his fleece jacket, but decided to leave the chocolate behind for the kids. More happy customers!

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Excellent 4.64Average 1837Reviews
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Mrs C
Plumber was very pleasant and kind to the householder who has dementia and cannot always comprehend who people are or why they are visiting and can get upset at what can sometim...
5 days ago
Mr B
The plumber who turned up was very polite and quickly diagnosed and sorted the leak.
1 week ago
Mr B
Plumber found the leak quickly (he had a selection of standard items with him). Repaired leak promptly & left. Now the best bit - low cost. Job done, thanks Greg.
2 weeks ago
Mr M
Jamie was cheerful, efficient and arrived very much on time. Diagnosed problem with about half of radiators not heating up and replaced broken 2 port valve. Many thanks.
2 weeks ago
M
The attention I received on the telephone and the speed of the engineer's response was very helpful as I was on a strict timetable Thank you
1 month ago
Mrs B
The engineer who called was very helpful & fixed the problem within 10 minutes
1 month ago
Mr F
A very professional job. Your engineer was a credit to your company.
1 month ago
Mrs G
Super quick service. Excellent advice from the plumber and new parts ordered. So refreshing to deal with people who want to help with no fuss and at a reasonable price.
1 month ago
M
I was delighted with the service from Rightio. They came when they said and fixed the fault within less than an hour. A lovely chap arrived and clearly was very professional....
1 month ago
Mr N
Very polite and helpful staff when called to request a plumber, gave me a time slot between 10.am and 2pm he came at 1pm came in and did the job quickly, very good service all r...
1 month ago
Mr P
Very professional and honest work and very skilled; customer service was excellent and quick
1 month ago
Mrs M
The person and the company were very flexible as I cancelled and re-booked the job twice without any problem. And the person did an excellent job.
1 month ago
Mr R
Excellent service - prompt, responsive and capable. Many thanks.
1 month ago
M
From phone call to finish, quick and efficient. Quality job.
1 month ago
Mrs Y
Excellent professional service, very helpful and efficient.
1 month ago
Mr H
Jamie Barder did a quick and professional job and solved the problem. Thank you
1 month ago
M
The service was prompt and professional. I was very pleased and would recommend this service to others.
2 months ago
Mr P
Prompt and efficient service. Jamie was helpful and pleasant.
2 months ago
Mrs N
Excellent service, very friendly and at a good price for such short notice. Would definitely use Rightio again as it is so difficult to find a good plumber.
2 months ago
Mrs G
Great service, less than 2 hours from phone call to job being finished - thank you.
2 months ago
Mr C
You reacted promptly and speedily to our enquiry albeit was late in the day and engineer was really helpful in explaining our problem and putting it right. He was a really nice...
2 months ago
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