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Excellent reviews-4-three-quarter-star
4.73Average 2404Reviews
Mr P. Reviews.io 5 star
Extremely prompt. Emailed Rightio with problem at 09:00 and engineer arrived at 11:20 and identified problem as air in system. I thought initially that Motorised valve was problem, but he identified air in system as route cause. Well done Rightio I will be recommending you to family and friends.
2 days ago
M. Reviews.io 5 star
We were extremely happy with how quickly our engineer arrived and within a minute he knew exactly what needed done and already had the part in his van. Such a friendly man and didn’t mind a few wee cats coming in to try and help him while he worked!! Would definitely recommend and be happy to use Rightio again!!
2 days ago
Mrs H. Reviews.io 5 star
Very helpful and empathetic staff on the telephone for initial enquiry as I was at a loss of what to do. I was contacted by telephone to let me know I was the next call nd the engineer would be with me within the next half hour. The engineer was courteous and got the job done quickly and efficiently nd was very helpful answering all my questions. I would recommend Rightio to anyone so thank you so much
2 days ago
Mrs S. Reviews.io 5 star
The engineer was amazing he explained in detail what the problems was and showed me what the problems was so I could see for myself he guided me through the process so I knew what he was doing so I felt more comfortable with what he was doing and he made sure I understood and explained next time what to do to avoid the problems I currently had. He was amazing, quick, friendly, and overall a fantastic help.
2 days ago
Mrs H. Reviews.io 5 star
Rang Rightio after being let down by another plumber after a leak happening in our downstairs toilet. The staff on the phone were polite and reassuring, they understood the emergency and were able to advise on timescales. They checked with me at all stages whether times and prices would be ok. We were kept up to date with what time the technician would be with us, either by phone or text message. They had to go and return another time as we needed support from the water company to locate external stop tap but they sent the same technician back to complete the work. He worked quickly and to a good quality. Afterwards, he walked me through what was done and made sure I was happy with the work. Very happy with their service.
2 days ago
Mr H. Reviews.io 5 star
Hayley worked under very difficult circumstances today in a cramped environment. Her work was excellent, as was her customer care and concern.
1 week ago
Mr A. Reviews.io 5 star
Rang up around 3pm and by 545pm same day they had someone round to sort out our blocked pipes. Would always choose these guys for any problem from now on!
1 week ago
Mrs T. Reviews.io 5 star
Drain blocked full to manhole cover. Job took 15 minutes tops. Excellent job, men so quick and professional. Sorted the problem immediately. Very happy with service 10/10 scores on the doors. Thanks
1 week ago
Mrs G. Reviews.io 5 star
Absolutely terrific company, i am so pleased with the job and the engineer was so courteous and helpful helping me clear up , this will be my company to go to in the future , i have already told my family and friends super job ***** 5 star .
1 week ago
M. Reviews.io 5 star
I had a problem with my shower in the en-suite. I telephoned Rightio an engineer called the same day. Unfortunately, the shower could not be repaired. An engineer called the next day to replace the shower with a new one. I am very happy with the service.
1 week ago
Mrs W. Reviews.io 5 star
Brilliant service. Engineer was fantastic. Friendly and covid safe service. Good price and professional service.
2 weeks ago
Mr M. Reviews.io 5 star
Plumbing problem sorted out in 2 hours form initial contact to the plumber (Philip) sorting the issue. Very good service all the way.
2 weeks ago
Mrs T. Reviews.io 5 star
Came out on day we found fault. Engineer was friendly and professional, he had the part we needed in the van so no waiting over the bank holiday for parts, extremely happy with the service and would recommend
2 weeks ago
Mrs J. Reviews.io 5 star
Rightio customer service was amazing, the lady was very patient with me knowing as English is not my first language, the engineer was very experienced, the job was perfect and neat, he cleaned up the mess he made and he was very polite. I will recommend Rightio to anyone at all times
2 weeks ago
Mr M. Reviews.io 5 star
Text messages kept us fully up to date with when the engineer would arrive. Engineer was efficient, friendly and fixed our issue. Running a busy guest house with guests coming into the "problem" room today, this was a great service as we are unable to wait a week for a plumber to come. Would definitely use again.
2 weeks ago
Mrs K. Reviews.io 5 star
A fast, efficient service. The engineer was friendly and fixed the problem within the hour. Would highly recommend Rightio.
3 weeks ago
Mrs S. Reviews.io 5 star
Extremely helpful, the engineer arrived promptly and was excellent and very helpful. I would certainly use again. Thankyou so much.
3 weeks ago
Mr S. Reviews.io 5 star
Brilliant job carried out by your engineer Vijay. I will be recommending this company and continue to use Rightio for any further work.
3 weeks ago
Mr B. Reviews.io 5 star
Your engineer was very proficient and he even had time to let my three year old grandson pretend to help him which I thought was very nice of him
3 weeks ago
Mrs T. Reviews.io 5 star
Farhood arrived a few minutes early and wasted no time in getting to work. He was very thorough, identified the problem quickly and resolved it. He was very neat and tidy and very professional. I was impressed with the speed of service.
3 weeks ago
Mrs H. Reviews.io 5 star
This is the second time I’ve used Rightio and the engineers that come out are friendly, polite and honest. Thanks for a great service!
1 month ago