Rightio provided a great service...

AJ, the engineer, was brilliant!

Kate called Rightio from her first floor flat in Newcastle, in order to explore her options when it came to installing a new boiler.

Feeling stressed, understandably – as she has recently discovered she was in need of a new boiler – and no doubt concerned about the expense and disruption this may bring about… Yet, she had no need to worry!

I have to say a huge thank you to Ross, he found me a great deal and was very thorough in the quotes he was sending through

Rightio’s focus on each individual customer’s needs as well as our determination to provide a high quality, personally tailored service puts us ahead of the rest, and prompted Kate to book her installation with our expert engineer, AJ.

 

“Rightio provided a great service”, says Kate. “AJ, the engineer, was brilliant! He explained everything that he was doing so there was no confusion, and together with Ross made the whole experience stress free!”

 

We’re glad to hear it, Kate! And we continue to provide the same, first-class service on each and every job requested of us.

Our case studies

Mr Shah

Mr Best made use of our online enquiry form, booking an appointment for an impressive boiler installation.

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Mrs Larke

After discovering that the pilot light of her boiler was out, Mrs Larke was left impressed by the service from our expert engineer, Nigel.

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Mr & Mrs Mccormick

Mr & Mrs Mccormick called Rightio needing a new boiler. Our expert engineer Mark carried out the job which left the couple very happy.

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Mr Laing

As temperatures dropped, Mr Laing discovered that he and his family were in need of a new boiler. Rightio came to the rescue and installed a brand new Baxi Duo Tech Combi boiler.

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Excellent 4.64Average 1837Reviews
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Mrs C
Plumber was very pleasant and kind to the householder who has dementia and cannot always comprehend who people are or why they are visiting and can get upset at what can sometim...
5 days ago
Mr B
The plumber who turned up was very polite and quickly diagnosed and sorted the leak.
1 week ago
Mr B
Plumber found the leak quickly (he had a selection of standard items with him). Repaired leak promptly & left. Now the best bit - low cost. Job done, thanks Greg.
2 weeks ago
Mr M
Jamie was cheerful, efficient and arrived very much on time. Diagnosed problem with about half of radiators not heating up and replaced broken 2 port valve. Many thanks.
2 weeks ago
M
The attention I received on the telephone and the speed of the engineer's response was very helpful as I was on a strict timetable Thank you
1 month ago
Mrs B
The engineer who called was very helpful & fixed the problem within 10 minutes
1 month ago
Mr F
A very professional job. Your engineer was a credit to your company.
1 month ago
Mrs G
Super quick service. Excellent advice from the plumber and new parts ordered. So refreshing to deal with people who want to help with no fuss and at a reasonable price.
1 month ago
M
I was delighted with the service from Rightio. They came when they said and fixed the fault within less than an hour. A lovely chap arrived and clearly was very professional....
1 month ago
Mr N
Very polite and helpful staff when called to request a plumber, gave me a time slot between 10.am and 2pm he came at 1pm came in and did the job quickly, very good service all r...
1 month ago
Mr P
Very professional and honest work and very skilled; customer service was excellent and quick
1 month ago
Mrs M
The person and the company were very flexible as I cancelled and re-booked the job twice without any problem. And the person did an excellent job.
1 month ago
Mr R
Excellent service - prompt, responsive and capable. Many thanks.
1 month ago
M
From phone call to finish, quick and efficient. Quality job.
1 month ago
Mrs Y
Excellent professional service, very helpful and efficient.
1 month ago
Mr H
Jamie Barder did a quick and professional job and solved the problem. Thank you
1 month ago
M
The service was prompt and professional. I was very pleased and would recommend this service to others.
2 months ago
Mr P
Prompt and efficient service. Jamie was helpful and pleasant.
2 months ago
Mrs N
Excellent service, very friendly and at a good price for such short notice. Would definitely use Rightio again as it is so difficult to find a good plumber.
2 months ago
Mrs G
Great service, less than 2 hours from phone call to job being finished - thank you.
2 months ago
Mr C
You reacted promptly and speedily to our enquiry albeit was late in the day and engineer was really helpful in explaining our problem and putting it right. He was a really nice...
2 months ago
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